Your Order and Important Delivery Information
Thank you for choosing Prima Bakeries’ Cornish Pasty Mail Order Service. Our pasties are freshly produced each day and then frozen, unbaked, to lock in all their juicy goodness and flavour. Simply store your pasties in your freezer and then bake them from frozen – this is exactly the same process as we use in our shops in Cornwall. Please read through the following notes before you place your order – if you have any queries, don’t hesitate to email us at firstname.lastname@example.org or call us on 01209 820321 during normal office hours. Enjoy your pasties!
All our pasties are delivered to you frozen in an insulated box. Our courier picks them up in Cornwall in the late afternoon and they are delivered the following morning before 12 noon (please note, sometimes the courier can run late.). Please ensure therefore that there will be someone available to receive the delivery and get the pasties straight into a freezer. Don’t worry if the pastry has started to thaw a little, simply put in your freezer for when you are ready to use them. The baking instructions included with every delivery will tell you all you need to know.
As our pasties are sent out frozen, we regret we cannot put cream tea items in the same box as the pasties. However, separate boxes containing both cream tea items and pasties can be sent at the same time.
Our courier delivers TUESDAYS to FRIDAYS ONLY. You can order up to 11am for the day after delivery. For example, orders for a Tuesday delivery need to be with us by 11am on Monday. Orders for a Friday delivery need to be with us by 11am on Thursday. We do always try to send your delivery out the next day, however sometimes we may not have the stock and the parcel will arrive the following delivery day. Look out for your “Order Complete” email so you know when it will arrive. Unfortunately, we cannot deliver on Bank Holidays. Orders can obviously be made in advance and if the pasties are for a special occasion or gift please try and order as early as you can!
Our prices include postage and packing, there are no further charges added. All 2nd, 3rd, 4th and 5th (max 5 boxes) ordered at the same time and sent to the same delivery address WILL BE CHARGED AT THE EQUIVALENT OF JUST £25* EACH AND £30 FOR LARGE. Our shopping cart will automatically apply the discount or if ordered by phone, the discount will be applied at time of order. Why not therefore share a delivery with friends.
*Offer excludes Standard Cream Teas and gluten free.
UK only. We regret that due to courier delivery charges there are some places that we cannot deliver to. Items cannot therefore be sent to the following locations: Isles of Scilly, Channel Islands, Isle of Man, Isle of Wight, Northern Ireland, the Scottish Islands and the following postcodes in Scotland: AB37, AB38, AB41-56, DD5-7, FK8, FK19-FK21, HS1-HS9, IV1-IV63, KA27-KA28, KW1-KW17, KY9-10, KY15-17, PA20-PA78, PH1-PH50 and ZE1-ZE3.
Our pasties and cream teas make the perfect gift – we are always delighted to include a handwritten message for you. Just tell us what you want in your message at time of order.